You will need to be a people person, who enjoys the front of house approach.

The job role includes: -

● Meet and greet customers, answering calls and dealing with customer enquiries.

● To advise customers on all aspects of swimming tuition (full training will be given)

● To assist all customers who have queries, complaints or requiring information in a polite, friendly and helpful manager.

● dealing with bookings, cash handling, banking and reconciliation in accordance with Company procedures.

● Frequent use of Microsoft Word, Excel and Outlook

● Daily use of Course Pro online booking software

● To ensure the effective supervision of customers in the use of the facilities, ensuring their safety and wellbeing at all times

● To be responsible for the premises security and opening and closing of the building in accordance with company procedures.

● To administer First Aid where suitably qualified to do so, in accordance with company procedures.

● To undertake poolside duties ensuring the safety of the public and colleagues at all times, including monitoring of pool tests and plant room (full training will be given)

● Ensure the adherence to all regulations and legislation relating to working with children.

● Working in the water while gaining knowledge and your level one and two swim teacher certificate

● Supporting teachers with lessons - ensuring safety and lessons are delivered in a fun manner

Contact information

Apprenticeships Training