Key Responsibilities

You'll be supporting various departments across the company. Your day-to-day duties may include:

Office & Administrative Support

● Responding to phone, email, and in-person enquiries in a professional manner.

● Maintaining accurate records and performing data entry tasks.

● Organising digital and paper-based files to ensure easy access and GDPR compliance.

● Coordinating meetings, booking appointments, and preparing reports or presentations.

Finance & Accounting Support

● Assisting with invoicing, payment processing, and expense reconciliation. Knowledge of Sage would be very useful and an advantage as would Polish language, but this is not essential, we have a Polish operation.

● Supporting month-end procedures and basic bookkeeping tasks.

● Helping prepare financial reports and audit documentation.

Payroll & HR Administration

● Assisting with employee timesheets and holiday requests for payroll processing.

● Maintaining confidential employee records and supporting recruitment admin.

● Coordinating training, induction materials, and compliance tracking. Stock Control & Procurement

● Assisting with supplier communications, quotations, and purchase orders.

● Supporting stock control processes and updating inventory records.

● Generating procurement and stock usage reports. Sales & Customer Service Admin

● Preparing sales documents and assisting with order processing for pick pack and despatch and Royal Mail Shipments

● Supporting e-commerce operations, returns handling, repairs and customer communications.

IT & Systems Support

● Using Google Workspace (Gmail, Drive, Docs, Sheets, Slides, Calendar) for daily tasks and collaboration.

● Learning to use internal systems such as inventory management and CRM tools.

Contact information

Apprenticeships Training