Job role:

● You will be responsible for prospecting new opportunities with business owners or decision makers.

● Study a Level 2 Customer Service Practitioner apprenticeship as part of this role via Lifetime Training.

● Responsible for arranging and managing sales meetings to review a business' current communications and demo our new software and show excellent levels of customer service and account management.

● Handling customer enquiries as professionally and efficiently as possible.

● Management of CRM systems.

Expectations:

● We expect all telemarketers to book an average of 2 meetings per day - 10 per week.

● We expect all telemarketers to show good levels of account management, keeping on top of your call backs, pipeline and customer service skills for inbound calls.

● You MUST be a self-starter and motivated to work in a team, or sometimes alone.

● All telemarketers must make a minimum of 90 calls per day.

● Show good levels of time - management, realise the best contact rate times for calls, and the best time to send e-mails and do admin.

Contact information

Apprenticeships Training