Key Responsibilities

- Create and manage user accounts within Active Directory and Microsoft 365, including permissions and service access

- Provide first- and second-line technical support for hardware, software, and network issues (wired and wireless)

- Install, configure, and maintain end-user devices including laptops, desktops, iPads, and peripherals

- Image, deploy, and rebuild machines as required

- Support and maintain network infrastructure, including assisting with installation of network hardware and troubleshooting connectivity issues

- Monitor backup systems, check logs, and resolve errors where possible

- Set up and support AV equipment such as projectors, interactive displays, sound systems, and monitors

- Assist with installation and replacement of ICT equipment including interactive TVs and classroom technology

- Manage and support mobile device management (MDM) solutions for iPads and other devices

- Maintain booking systems for shared ICT resources such as iPads, cameras, and accessories

- Deliver, collect, and deploy ICT equipment across the organisation

- Administer access to shared resources, including SharePoint and third-party applications

- Provide telephone and remote support for a variety of technical issues

- Create and update user guides and training materials for ICT systems and services

- Maintain accurate ICT asset registers and inventory records

- Assist with rollout, and testing of new hardware and software

- Perform diagnostic testing, routine maintenance, and cleaning of ICT equipment

- Support print management systems, including maintenance of printers and consumables

- Assist in managing digital signage and information display systems

- Remote and in-person support for all other schools in the trust

Wider School Contribution:

- Attend departmental and staff meetings as required.

- Participate in professional development and training opportunities to develop confidence and expertise in the role.

- Support school policies, including safeguarding, equality, and inclusion.

- Contribute to the wider life of the school community.

OTHER SPECIFIC DUTIES:

- To ensure the efficient movement of pupils between lessons and the good behaviour of pupils on corridors

- To ensure pupils are wearing the correct uniform

- To be a designated First Aider

- To attend Departmental meetings, Parents meetings, Open Evening, Prizegiving and other activities if relevant

- To play a full part in the life of the school community, to support its distinctive mission objectives and Christian ethos and to encourage students to follow this example

- To promote actively the school's corporate policies including full regard to the school's Equal Opportunities Policy

- To continue personal development as agreed

- To comply with the schools' Health and Safety Policy and undertake risk assessments as appropriate

- To undertake any other duty as specified by STPCD not mentioned in the above

Contact information

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