As a IT Support Technician Apprentice at Moutbatten School, you will be working towards the Information Communication Technician (IT Support) Level 3 apprenticeship programme over the duration of 18 months, alongside your daily roles and responsibilities.

Your roles and responsiblities will include;

· Providing technical support on all hardware and software issues.

· Investigating and where possible repairing faults.

· Liaising with 3rd party companies re maintenance issues.

· Advising on purchase of hardware and software.

· Set up new equipment and ensure that it is suitable for the user needs.

· Help maintain the schools network to ensure that it performs efficiently.

· Regularly check all IT equipment.

· Manage printers and printer quotas.

· Investigating and testing new systems and give technical advice on IT developments within the school.

· Installing and upgrading software.

· Keep abreast of software and hardware developments both in the education and private sectors.

· Loading new software to the network.

· Administer the use of the internet.

· Ensure that back up procedures are maintained.

· Ensure that virus protection is up to date on school devices.

· Provide network and peripheral support to staff during lessons.

· Regularly checking file storage and memory capacity. Carrying out housekeeping as necessary.

Contact information

Apprenticeships Training