North London Hospice are looking for an enthusiastic and organised HR Administrator Apprentice to join their team. This role offers hands-on experience in HR processes while studying towards your HR Support Level 3 qualification.

You'll play a key role in supporting the HR and Volunteer functions, acting as a first point of contact for queries and ensuring our systems and processes run smoothly.

Key Responsibilities:

General HR & Systems Support

- Maintain accurate records for both staff and volunteers.

- Administer HR systems, offering first-line support to users.

- Prepare regular KPI reports and ad hoc data as requested.

- Represent the HR team in internal meetings, promoting our organisational values.

Recruitment & Onboarding

- Support the recruitment process by drafting job adverts, maintaining job descriptions, and preparing offer letters.

- Coordinate onboarding processes for new staff and volunteers, ensuring timely communication with managers and consistency across the organisation.

Payroll & Contracts

- Process monthly changes to payroll (e.g. new starters, leavers, absences).

- Maintain accurate audit trails and communicate payroll updates efficiently.

Policy & Guidance

- Ensure HR policies and procedures are accessible and up to date.

- Provide first-line advice to staff and managers, escalating complex queries as appropriate.

- Assist with formal HR meetings by supporting admin tasks such as note-taking.

Leaver & Volunteer Administration

- Manage leaver processes including exit interviews and payroll notifications.

- Respond to volunteer-related queries and ensure accurate volunteer records are kept.

General Administration

- Monitor and manage HR and volunteer inboxes.

- Maintain up-to-date personnel files in line with GDPR requirements.

- Respond to employment reference requests.

- Keep HR procedures manuals current and relevant.

What your apprenticeship includes:

- A mixture of face to face and skype/phone catch ups every 4 - 6 weeks to discuss feedback and progress.

- A mixture of on and off the job training, including workshops and webinars.

- Reviews every 12 weeks with your Line Manager and apprenticeship Trainer.

- Opportunity to learn directly from industry professionals to enhance your career.

What are the benefits:

- 30% discount across high street retail stores as part of the apprenticeship.

- 24/7 access to health and wellbeing support from an external counsellor via the phone or internet.

- Gain a nationally recognised qualification all whilst getting paid for it!

Contact information

Apprenticeships Training