You will work with the existing team to help grow JCB phone's brand presence, digital community, and ultimately online sales.

Social:

· Help run and manage organic social media content.

· Reply to comments and react on influential posts.

· Create content, campaigns and fun community posts.

· Drive the social calendar with regular posts.

· Collab with influencers and potential partners.

Customer service:

· Reply to customers emails from the site.

· Respond to customers on marketplaces.

· Respond to customers on social media via comments or direct messages.

· Respond to customer reviews on Trustpilot.

CRM:

· Build emails to go along with current content strategy.

· Manage a sent calendar.

· Help manage and create flows for abandoned carts and signups.

· Grow the CRM community base.

Website and Merchandising:

· Help keep the website up to date.

· Carry out basic SEO tasks.

· Manage stock and pricing across websites and marketplaces.

Marketplaces:

· Manage listings across Amazon and Ebay.

· Engage in promotional campaigns.

Sales and Growth:

· Help drive sales across all digital platforms.

· Come up with campaigns to bring in new customers.

Reporting:

· Create weekly reports for all the above areas and report to higher up.

Contact information

Apprenticeships Training